Jelly Belly’s Secret

Because I make a fair share of online purchases, I find myself on the receiving end of many companies’ e-mail blasts, and I’m always amazed at the writing techniques (or lack thereof) businesses use to get me to open their messages.

No, I’m not referring to the writing found in spam e-mails -- which obviously require no writing skills whatsoever -- I’m talking about the e-mails from reputable retailers offering various products and services. Rarely will I open these e-mails for one of two reasons: either the writing provided no incentive or it wasn't strong enough to appeal to my curiosity.

However, this morning was different. After going through the usual deleting process, I came across an e-mail that sparked my interest. It was sent by one of corporate America’s most highly respected executives, Mr. Jelly Belly.

The subject read “Shhh...Jelly Belly has a secret Belly Flops event!”

Immediately, my imagination went to work. I envisioned a large man dressed up as a Jelly Belly jelly bean, flopping himself into a crystal-clear pool surrounded by cheering fans.

I wondered, is some kind of belly-flop event coming to Phoenix? The thought was too much to ignore, so I opened the e-mail and saw this …

To the right of the picture I noticed a large block of text that seemed too lengthy to read, especially at 6 a.m. However, since the text in the subject line created such a vivid image, I forced myself to scan Mr. Jelly Belly’s message. After all, I was curious.

As it turns out, Belly Flops are the “Jelly Belly jelly beans that are a little less perfect … or the ones that somehow escaped the Jelly Belly logo stamper.” Mr. Jelly Belly’s e-mail offered these beans at a discounted price. Although I didn’t buy any beans, his proposition grabbed my interest because it used five effective copywriting techniques that many companies overlook.

(I must stress that by no means was Mr. Jelly Belly’s e-mail a written work of art, but the content quality was well beyond what normally shows up in my inbox.)

1. Mr. Jelly Belly crafted words that helped create a visual image. Sure, the picture in my head was probably different than what Mr. Jelly Belly intended, but that’s not as important as the fact I opened the e-mail.

2. Mr. Jelly Belly used humor. Although it wasn’t fall-on-the-ground funny, the image of a jelly bean dressed in a swim cap and goggles was at least fun.

3. Mr. Jelly Belly set a deadline. The $8 price for two pounds of Belly Flops (which apparently have been sought after for many years) is only valid until Easter Sunday. Mr. Jelly Belly’s deadline encourages a fast response.

4. Mr. Jelly Belly stressed exclusivity. Only “friends” on the Jelly Belly mailing list have access to his offer and the “hidden” Belly Flops page for ordering.

5. Mr. Jelly Belly tied his offer into a holiday. Jelly Belly jelly beans and Easter are a well-known combination. The days prior to Easter are when the Easter Bunny is looking for items to fill baskets.

The next time you decide to offer your product or service through e-mail, try some of Mr. Jelly Belly’s techniques to increase your response rate. One warning, though, you may have to include some of your own techniques as well. After all, the pitch wasn't strong enough to generate the ultimate response from me -- the purchase.

By the way, if you want access to the “hidden” page for ordering Belly Flops, you can view it here.

Why Would I Want a Blog?

Over and over I heard (and read) countless reasons why blogging was beneficial for me and my business.

Sure, I understood how it was another medium for showcasing my articles about copywriting and marketing. Yes, I knew it could help increase the search engine rankings on my websites. Heck, I even saw that executives at many of the world’s most recognized companies had started blogging.

But even after seeing these benefits, I rejected the idea of creating a blog. The primary reason was because I was still convinced that blogging was primarily seen a means for people (with too much time on their hands) to journal private thoughts to an online audience.

However, this perception started changing a few months ago. In fact, I even considered launching a blog earlier this year, but I still wasn’t totally convinced that blogging was for me.

Until …

Last month I received a project that involved writing an article about the benefits of blogging for the Greater Phoenix Chamber of Commerce’s IMPACT Magazine. Included in that assignment was a request to interview Jason Baer, founder and senior director of Mighty Interactive, an Internet marketing agency in Tempe, Arizona.

It was after completing this interview with Jason -- whose blog receives 5,000-7,000 visits each month -- that I finally decided to venture into the world of blogging.

If you would like to see the article that converted me into a blog backer, you can view it here (scroll down to page 13).

Truth be told, there are two other people who helped persuade me as well because I visit their blogs often -- Joe Vitale and Chris Tingom.

MortgageMarketingLetter.com is Now Live

After receiving what seemed to be 2-3 letters in the mail daily from lending companies begging me to refinance my house, take out a home equity line of credit, or consolidate my non-existent debt, I finally decided to take a stand.

Well, actually, let me clarify that last statement -- I decided to take advantage of an entrepreneurial opportunity.

Because many of the letters I receive on a continual basis are so poorly written, I created a tool for helping lenders increase the response rates on their mortgage marketing letters. Yes, mortgage lenders now have access to the insider secrets for writing money-making letters that persuade prospects to take action … and they’re available online for free at http://www.mortgagemarketingletter.com/.

Tips a Toddler Can Teach You About Writing Effective Marketing Literature

A few weeks ago, I was given an opportunity to work on a project that involved two of my all-time favorite activities: writing and basketball. For an avid hoops fan like me, there are few times I’ve been as excited about a new assignment as I was that Friday afternoon.

My enthusiasm continued growing as I drove home from the meeting. Not only could I not wait to start writing, I was eager to reveal the details of my latest project. Surely, there was someone who could share in my excitement -- and I knew that person was waiting for me at home.

As soon as I swung open the back door, I was greeted with the familiar pitter-patter of my 18-month-old daughter’s feet on the wood floor.

I leaned over, picked her up and enthusiastically blurted out, “Hey, Mary, you want to hear about Daddy’s new project?”

No sooner had the words left my lips when she replied with the one word her limited vocabulary allows.

“No!”

Thinking back, this incident reminds me how much we can learn just by interacting with a toddler, even when it comes to writing marketing literature.

When my daughter responded, there was no question she knew exactly what she wanted, just like the audience that reads your marketing literature. They want to know what your product or service can do for them. On top of that, your prospects are concerned with being happy.

That’s why most motives for making purchases are based on emotions. Think about why you bought your last car. How about that outfit you saw hanging in the window at the mall? What about your house?

Wouldn’t you agree that -- on some level -- the reason for these buys was the same as why children enjoy jumping around in mud puddles?

Your purchases make you happy.

Since you know your prospects want to make “happy” decisions, use your writing to explain the specific benefits of responding to your call to action (but don’t forget to remind readers what they will lose by not taking action). When you focus on good feelings, your response rates will increase.

Also, just as parents stress honesty with their children, do the same with your copy. False promotions and bait-and-switch schemes create more critics than customers.

Your prospects demand honest benefits, and the best way you can provide them is through testimonials they can relate to. The success of your marketing literature relies on the proof your customers provide. If there is a particular aspect of your business that is a well-known benefit for your target audience, a few positive comments written in your marketing literature will help turn your prospects from skeptics to supporters.

In some cases, you may need to persuade your readers with an incentive. With kids, this practice is often referred to as bribery. While children have been known to clean messy rooms in exchange for ice cream, adults must be convinced using something with perceived value. Strive to give your prospects more than what they’re expecting.

In these situations, write an irresistible offer (free offers work well) or -- even better -- back up your product or service with a guarantee. A guarantee in writing gives you instant credibility. If you’re willing to put the risk on yourself, prospects will feel like you truly believe in your product or service.

And, finally, like any toddler, your prospects have limited patience for anything that doesn’t concern them. It’s only natural. People often put their own interests before others, especially when it comes to buying decisions. That’s why you want to write early in your copy the specific reasons why doing business with you is advantageous.

After all, you are better than your competition, right?

8 Sure-Fire Tips for Enticing Readers in Your Marketing Materials

Because I’m a copywriter, my opinion is likely a little biased, but I truly feel the power of the pen is mightier than the spoken word. When we listen to someone speak, the words we hear are rarely repeated -- unless requested -- and they don’t have the same “staying power” as a phrase permanently placed on a piece of paper. In addition, the written word has the potential of reaching a wide audience; whereas spoken words are limited by the number of people listening to what you’re saying.

For these reasons, companies putting a consistent effort toward their writing often see better results with their marketing strategies than others that treat content creation as just another trivial task. When it comes to putting together ideas for creating an effectively written document, there are numerous ways you can increase the likelihood of generating your desired response. Here are eight sure-fire tips you can use in your marketing literature to transform a reader from uninterested to enthusiastic.

Enticing Tip #1: Offer something for free -- No matter how many times you use it, “free” is the one word that will attract attention, regardless of the type of sales literature you use it in. So offer your readers something they view as valuable as an incentive for meeting your desired outcome. For example, write a report with information on a topic your target audience would find useful. Even better, provide some type of information that would solve a common problem your potential customers can relate to (see tip #4). You can even offer a discount on a future service or a complimentary giveaway that promotes your company.

Enticing Tip #2: Make the situation a win-win -- Stephen R. Covey summed it up in his best-selling book, “The 7 Habits of Highly Effective People,” when he stated, “With a Win/Win solution, all parties feel good about the decision and feel committed to the action plan.” Obviously, you benefit if a reader reacts to your call to action, but what incentives are you offering to encourage this response? Once the emotional basis for making a purchase wears off, your customer will seek rational reasons for the decision. So reward your reader with reasons that validate the purchase.

Enticing Tip #3: Stroke the reader’s ego -- Who doesn’t enjoy receiving unexpected compliments? This technique is especially effective when trying to attract high-end buyers. People feel good when they’re recognized for achieving a special milestone or status. What makes the sensation even greater is when someone unexpectedly recognizes the feat.

Enticing Tip #4: Offer a solution to a problem -- Applying this tip involves more focus on your customer and less attention on the product or service you’re selling. Any successful business item flourishes because it solves issues consumers view as important. Write your text so it focuses not on the magnitude of the problem as determined by society as a whole, but the importance of the issue as decided by an individual. Try visualizing a person’s mindset prior to using your product or service, then write your text so it satisfies the reader’s needs.

Enticing Tip #5: Demonstrate your credibility -- Not only do people prefer doing business with people they know, they also like to know the person they’re working with has capability of doing the job well. Validate your credibility through testimonials or your track record with similar projects – and be specific. If you’re selling a product, cite detailed examples of how it has benefited others. For best results, demonstrate success with something your target audience relates to. It should go without saying, but always be prepared to back up your statements.

Enticing Tip #6: Show the value in your product or service -- Just about everyone enjoys the feeling of finding a bargain. So show your reader how your product or service saves time or money when compared to the competition. Your goal is to provide enough information so that your readers believe they are getting more than originally anticipated.

Enticing Tip #7: Leave the reader guessing -- Great writers know the exact statements and questions to ask so that the reader feels he or she must make a purchase to get the answers. This is another area where you want to be specific with your writing. Which of the following statements would attract more interest?

Discover 7 Secrets for Creating $50,000 in Extra Income … in 30 Days
or
Learn How to Make More Money

Most people find the first option more appealing because it offers an exact result within a specific timeframe. Adding to a reader’s curiosity is the statement presents an opportunity that seems -- to most people -- nearly impossible.

Enticing Tip #8: Stress urgency -- The longer you let someone wait to take action, the less likely it’ll happen. Encourage immediate action throughout the marketing piece and, if you’re drafting a letter, reiterate to the reader the importance of acting quickly in the P.S. You may have to offer some kind of incentive (see tip #1).